Booking & Cancellation Policy
TO BOOK A CLASS
Please book the classes you want through our Classes page. You can make payment at time of booking to secure your spot either by Bank Transfer (our preferred option) or by credit/debit card. If we do not receive payment within 24 hours of making the reservation then we will release the classes back to general sale. If you are booking a class within 24 hours of the start time payment must be made immediately. If classes are full we operate a waiting list. If you request to be on the waiting list, please check your emails for notification of a space.
TO CANCEL A CLASS
We operate a strict cancellation policy as classes are very popular. You must cancel your booking via email no later than 12hrs before the scheduled start time or you will lose your payment. Please respect this and have consideration for others so they can book into your space. We understand that things pop up in every day life that can suddenly change your plans, but please cancel your space as soon as you know if you cannot make it. Please make sure you email in plenty of time in order so that we may process it within the 12 hour period.
CANCEL MORE THAN 12HRS BEFORE CLASS:
No problem! We will issue you with a coupon code equal to value of the cancelled class for you to use again a future booking. The coupon code will be valid for one month. We do not issue refunds.
CANCEL LESS THAN 12HRS BEFORE CLASS:
Payment will not be credited and is lost. When you book for your classes, you agree that you have read and understood our terms and conditions.